Delivery Costs & Returns

This item is dispatched by Kitsch Noir.

Delivery

Standard UK delivery is £2.50

Delivery to Europe, USA and Canada is £5.

Returns

Kitsch Noir a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn (e.g. Lunch bag) or unused (stationery), and in its original packaging. You’ll also need the order number or proof of purchase.

To start a return, you can contact us. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return question.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalised cards) Please get in touch if you have questions or concerns about your specific item.

Exchanges
Exchanges are not accepted

Refunds
We will notify you once your return has been received and inspected, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.