The Oré mi policy lasts 30 days. If 30 days have gone by since your purchase, a refund or exchange cannot be offered.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, proof of purchase is required. Contact hello@lovejamii.com to return your item.

Please do not send your purchase back to the manufacturer.

Refunds [if applicable]

Once your return is received and inspected, you will be notified by Jamii. Jamii will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible.

Exchanges [if applicable]

Items will only be replaced if they are defective or damaged. If you need to exchange it for the same item, email hello@lovejamii.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £10, you should consider using a trackable shipping service. Oré mi does not guarantee that they will receive your returned item.