Delivery Costs & Returns

This item is dispatched by elliott footwear.

Delivery

UK standard delivery is free.

Orders are usually delivered in 2-4 working days.

Delivery to Europe is free. Orders are usually delivered in 3-5 working days.

Delivery to the USA is free. Orders are usually delivered in 10-15 working days.

Returns

You have a 14 days from when you received the parcel to decide whether or not you would like to keep your purchase.
If you would like to return or exchange your item(s) you will need to contact hello@lovejamii.com with your name, order number, item name and reason for return.

Once the return is authorised you will need to deliver the package to:

elliott footwear
My Warehouse Limited
Unit 28
Heathfield Industrial Estate
Stacey Bushes
Milton Keynes
MK12 6HP

elliott footwear and Jamii are not responsible for return shipping costs.

Please take care when you are trying shoes on as all products must be returned in a new, unused and undamaged condition with its original tag attached. Please inform Jamii immediately if you receive the article(s) damaged.
Use the original packaging (if possible) and seal the package securely with tape. Remove any other labels from the package.
Fill in the label you received in the pack with the senders information and attach it to the package together with the address of the recipient. elliott footwear must have received your return within 30 days from when you received the order.
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post and retain the receipt for your records.

Refunds
Processing time for returns is usually 7-14 business days from the time the return package is received. Jamii will refund the purchase price for the item(s) excluding any tax paid, less any discounts, rebates, credits or refunds already given to you in connection with such products, within thirty days. An email will be sent to confirm receipt and processing of your return or replacement request.