Delivery Costs & Returns

This item is dispatched by Colourshot.

Delivery

UK standard delivery is free.

Returns

If you change your mind about a purchase, please let us know as soon as possible.

If your order has been sent out and you wish to cancel it and return your purchase, please contact us within 14 days of receiving your purchase. Please then return the purchase, unworn and unused with original packaging, within 14 days of notifying us that you intend to do so. You should post your returned item to the return address on the address label.

If you are returning your order from outside the UK, please mark “returning item” on the package, so that a customs charge will not be levied.

Please note that returning postage costs will not be refunded EXCEPT where the item is faulty or not as described. We recommend that you use the original packaging to ensure safe delivery. All Colourshot items are packaged in such a way that you can easily examine them on receipt and repackage if necessary. You have a legal obligation to take reasonable care of the purchase while they in your possession if you intend to return. Returned items must be complete and undamaged. Missing parts or damaged merchandise will be deducted from the final refund. If any of the above-mentioned conditions are not met, Colourshot reserves the right to refuse the refund or significantly lower the value of the refund due to diminished value. Jamii will refund you on receipt of returned goods using the same method by which you paid, unless a different method is agreed.